top of page
CONTACT & FAQ
Tell us about your project!
LET'S GET IN TOUCH!
FAQ
(We all have questions, some more common than others)
What cities do you serve?
Originally a Northville-based company, we service Northville, Novi, Plymouth, Canton, Farmington, Farmington Hills, and have extended our service to Royal Oak, Berkley, Birmingham, Clawson, Troy, Ferndale, and Bloomfield hills.
What are your payment terms?
We charge a 50% deposit upfront due on the project start date and collect the remaining balance upon project completion. If there are changes to the scope of work during the project, then we will create a Change Order and the timeline and total cost will be altered.
What kind of paint do you use?
Paint to Life stands by the durability, quality and convenience of Sherwin Williams products. However, we will also use any product from varying companies to ensure the correct coatings for your surfaces.
What do you charge?
Great question. It's difficult to go into extreme detail, so instead check out our pricing page for an idea into what your project might cost. During our scheduled pre-estimate phone call together we will attempt to provide you with a closer number based on what we learn about your project goals and expectations.
What's your availability?
We work Monday through Friday ranging from 8:00 am - 6:00 pm workdays. To check our work availability, email paint2life.llc@gmail.com for an approximate booking date. Normally, we are scheduled for 3-4 weeks out, however small openings can appear within that timeline.
What do I need to do?
We love this question. It shows that the customer is as committed as we are. Customers are expected to have their project spaces free of paintings, pictures, delicate/fragile items, toys, and all things that could prove to be an obstacle/safety hazard for our work crew. Furniture is expected to be moved into the center of the room. High-hanging and/or large items can be removed and reinstalled by our team for convenience-sake to the client at an additional cost. Lastly, although most of our crew loves animals, pets are expected to be kept out of the work area during the work day.
We need an estimate before we move into our new home!
Okay, not exactly a question, but a common scenario. Clients who are moving into a new home and want to have it painted before they move-in need to be ready for either two options: 1) work with the buyer to allow us in the house with you for an onsite estimate or 2) provide measurements, pictures and scope of work of the project areas *option 2 requires customer to agree to an estimate that in actuality will be charged at "time and material". The "virtual" estimate will legally represent an approximation to the cost that the customer will pay at the end of the project.
Are you pet friendly?
In a basic sense, very much so. Most team members love pets and will not pose an issue to having them in the house. However, we require that customers keep their furry family members out of the work area in order to ensure a safe environment for us and everyone in the home. Some workers may not feel comfortable around animals such as dogs. In this scenario, we will do our best to avoid placing that crew member on your project.
bottom of page